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Greenville Society for Human Resource Management
Greenville, South Carolina


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GSHRM Webinar: Engaging in Healthy Conflict

  • Thursday, June 22, 2023
  • 2:00 PM - 3:00 PM
  • Zoom Webinar


  • For Corporate Membership only. Registration Code required.

Registration is closed

GSHRM Webinar:


June 22, 2023
Time: 2pm-3pm
Location: Zoom
Ticket Price: $15.00
Refunds: Cancellations must be made by June 15, 2023 in order to be refunded

*Zoom link will be provided following registration*

This session will discuss Engaging in Healthy Conflict while at work. We all experience conflict, and our default reactions are fight or flight—we argue and defend, or we avoid the conflict altogether. This session will reframe conflict into a positive force and cover how to make conflict healthy, productive, and manageable. First, we will discuss why to engage in conflict and how to mitigate the destructive impact conflict can have on our wellbeing, our relationships, and our workplaces. Then we will discuss when to engage in conflict and when it is actually a better choice to step away. Finally, we will discuss how to engage in conflict and some tools and strategies that you can apply to the conflicts you are dealing with today.

Learning Objectives:

1. To define conflict and understand its potential benefits.

2. To discuss when to engage in conflict and when to step away.

3. To add 5 tools and strategies for resolving conflicts to your toolkit.

Speaker Bio:

Tessa Byer

Tessa Byer has been a mediator, conflict coach, trainer, and Ombuds since 2015. She has provided conflict resolution in many contexts, including higher education, divorce, workplace, family, religious, landlord/tenant, permanency, and harassment prevention. After working as a housing mediator at a nonprofit in Cambridge, MA, she founded The Resolved Approach, which provides affordable mediation and conflict resolution services to individuals and organizations. She also currently serves as the University Ombuds at Clemson University. Tessa spent seven years in the Boston area as a restorative justice facilitator, where she partnered with individuals to complete a restorative justice agreement as a diversion from the criminal justice system. Tessa holds a Master of Arts in Coexistence and Conflict Resolution from Brandeis University, a Master of Community Planning from Auburn University, and a Bachelor of Arts in Social Entrepreneurship from Belmont University.


HR Certification Credit: GSHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. This program is pending for 1.0 hour of SHRM re-certification credit and 1.0 hour of HRCI General re-certification credit. Certificates will be emailed to those in attendance after the meeting along with a Feedback Survey.


Mailing Address:

PO Box 5202

Greenville, SC 29606

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